All representatives will be in uniform, including a name badge; they will also be displaying an A4 sign displaying our logo and the name the service has been booked under.
We allow cancellations and full refunds up to 24 hours before booked date and time. If the cancellation is within 24 hours to booked time the payment will be forfeited as preparations will have been made. Cancellations should be made in writing to [email protected] Note: Refund amount will be less transaction charges.
For a group of more than 5 we may allow a discount. Therefore contact us for such arrangements.
Yes, at Nairobi Airport Transfers, we consider every client unique. We therefore request full disclosure on your booking to allow us to make adequate preparations.
We fast track the processes in immigration and passport control and luggage so that you can take the least minimum time and see you off to your flight during your boarding.
A sim card can be obtained and activated in the shops in the airport or in the city’s malls. However, you only need your passport to register as a subscriber.
Kenya and East Africa are essentially equatorial based with sunny periods in January to March and August to October. If you are visiting to stay, then we will advise based on your plans, either business, tours, mountain climbing etc